IT Service Management
Software Data
ServiceNow, Jira Service Management, BMC Helix ITSM, Freshservice & 20+ ITSM platforms segmented by platform, role, geography and purchase intent.
- Verified ITSM software data
- CSV & Excel delivery for CRM & ABM
- GDPR & CCPA-conscious B2B data
- Free 100-record sample list
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100 verified ITSM contacts. Delivered in 24 hours.

What Is IT Service Management Software Data?
IT service management software data is a technographic database of companies using platforms for IT service delivery, help desk operations, incident management, change management, service requests, asset management, knowledge management and enterprise service management.
- 30+ CRM platforms covered
- 95% deliverability guaranteed
- Direct dials & verified emails
- Refreshed every 90 days
- GDPR & CCPA compliant
- Ready-to-import CSV / CRM
- Module-level segmentation
- Free replacement guarantee
- 20+ ITSM platforms covered
- ServiceNow, Jira SM, BMC Helix & Freshservice data
- Decision-maker contacts included
- Incident, change & service management segmentation
- GDPR & CCPA compliant
- Ready-to-import CSV / CRM
- Platform-level technographic context
- Free replacement guarantee
Every ITSM record. Fully enriched.
14 data points per contact, structured for CRM, ABM, sales engagement and marketing automation.
Contact Name
Job Title & Seniority
Business Email
Phone
Company Name & Website
ITSM Platform Used
ITSM Category
Industry & Sector
Revenue & Employee Size
Location & Region
LinkedIn Profile URL
Who Should Use This Dataset?
If your offer targets companies using ITSM, help desk or service management platforms, this dataset gives your team a more relevant starting point.
- ITSM Software Vendors
- MSPs and IT Service Providers
- SaaS and Integration Vendors
- IT Consulting Firms
- Workflow Automation Providers
- ABM and Demand Generation Teams
15+ ITSM platforms. One database.
Filter by IT service management platform, region or company size and pull a clean list in minutes.
| IT Service Management Data | Verified Contacts | Companies | Coverage | Action |
|---|---|---|---|---|
SEServiceNow ITSMITSM #01 | 40k | 8k | Global | Get sample → |
JIJira Service Management (Atlassian)ITSM #02 | 15k | 3k | Global | Get sample → |
BMBMC Helix ITSMITSM #03 | 9k | 1.8k | Global | Get sample → |
FRFreshservice (Freshworks)ITSM #04 | 5k | 1k | Global | Get sample → |
MAManageEngine ServiceDesk PlusITSM #05 | 6.5k | 1.3k | Global | Get sample → |
IVIvanti Neurons for ITSMITSM #06 | 4.5k | 900 | Global | Get sample → |
ZEZendesk for ITITSM #07 | 12.5k | 2.5k | Global | Get sample → |
SOSolarWinds Service DeskITSM #08 | 2.5k | 500 | Global | Get sample → |
SYSysAidITSM #09 | 3.8k | 760 | Global | Get sample → |
TOTOPdeskITSM #10 | 17.5k | 3.5k | Global | Get sample → |
CHCherwell Service ManagementITSM #11 | 4.5k | 900 | Global | Get sample → |
INInvGate Service ManagementITSM #12 | 2.3k | 450 | Global | Get sample → |
HAHaloITSMITSM #13 | 3.6k | 725 | Global | Get sample → |
NINinjaOneITSM #14 | 4.8k | 950 | Global | Get sample → |
GOGoTo ResolveITSM #15 | 1k | 200 | Global | Get sample → |
Questions, answered honestly
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Management Software Data
Get a free sample of verified ITSM software contacts with company details, platform usage, IT director information and CRM-ready fields.
Best Fit Use Cases and Campaign Guide for IT Service Management Software Data
This dataset is best suited for B2B teams that need platform-specific IT service management and service operations targeting.
Best Fit Use Cases for IT Service Management Software Data
It is especially useful for:
- ITSM lead generation
- ServiceNow prospecting campaigns
- Jira Service Management outreach
- BMC Helix ITSM targeting
- Freshservice integration campaigns
- IT help desk software users list campaigns
- enterprise service management users list targeting
- IT directors contact database outreach
- IT operations managers email list campaigns
- MSP and IT consulting campaigns
- CRM enrichment
- partner recruitment
- market research and territory planning
If your offer depends on knowing which ITSM platform a company uses, this dataset gives your team a more relevant starting point.
How to Use IT Service Management Software Data for Campaigns
Step 1: Select Your ITSM Platform. Choose whether you want to target companies using ServiceNow, Jira Service Management, BMC Helix ITSM, Freshservice, ManageEngine ServiceDesk Plus, Ivanti, Zendesk or TOPdesk.
Step 2: Select Your Service Management Category. Filter by ITSM, IT help desk, service desk, enterprise service management, IT operations, asset management, change management or employee support workflows.
Step 3: Define Your Buyer Roles. Choose the contacts most relevant to your offer, such as CIO, IT Director, IT Operations Manager, ITSM Manager, Service Desk Manager, Infrastructure Lead, Help Desk Manager or Enterprise Service Management Lead.
Step 4: Apply Company Filters. Segment the data by industry, employee size, revenue range, geography and company type.
Step 5: Launch Targeted Outreach. Use the final dataset for cold email, calling, LinkedIn outreach, ABM campaigns, partner recruitment, CRM enrichment, ITSM campaigns or market research.
Select your ITSM platform and service category
Choose whether you want to target companies using ServiceNow, Jira Service Management, BMC Helix ITSM, Freshservice, ManageEngine ServiceDesk Plus, Ivanti, Zendesk or TOPdesk. Then filter by ITSM, IT help desk, service desk, enterprise service management, IT operations, asset management, change management or employee support workflows.
Define your buyer roles
Choose the contacts most relevant to your offer, such as CIO, IT Director, IT Operations Manager, ITSM Manager, Service Desk Manager, Infrastructure Lead, Help Desk Manager or Enterprise Service Management Lead.
Apply filters and launch targeted outreach
Segment the data by industry, employee size, revenue range, geography and company type. Then use the final dataset for cold email, calling, LinkedIn outreach, ABM campaigns, partner recruitment, CRM enrichment, ITSM campaigns or market research.
Why ITSM Platform Data Matters
ITSM buyers are not general IT contacts. They are usually responsible for service reliability, incident response, employee support, change control, service request management, asset visibility, workflow automation and operational reporting.
A company using ServiceNow may have mature enterprise service management, IT operations and workflow automation needs.
A company using Jira Service Management may be closely connected to DevOps, software teams, incident response and agile service delivery.
A company using BMC Helix ITSM may be focused on enterprise IT service management, asset management, change management and service operations.
A company using Freshservice may be managing modern IT support, service desk workflows, asset management and employee experience. When your campaign knows which ITSM platform a company uses, your message becomes more relevant — aligning your offer with their service desk environment, IT operations maturity, integration needs and automation goals. This is why an ITSM software database is more useful than a broad IT list.
