GDPR Compliance Policy

1. Data Controller

DiscoverMSPs acts as the Data Controller for personal data we collect and process through our website (discovermsps.com) and services.

Contact Information:

Email: info@discovermsps.com
Phone: 302-732-2341
Address: 651 N Broad St, Suite 201, Middletown, Delaware, 19709

2. Personal Data We Collect

We may collect the following categories of personal data:
Name, job title, company details
Email address and phone number
Billing and payment information
IP address, device, and browser details
Website usage data (cookies, analytics)

3. Legal Basis for Processing

We process personal data under the following legal grounds:

Consent: When you subscribe to newsletters or request marketing communications.
Contract: When processing is necessary to deliver our services or fulfill agreements.
Legal Obligation: When required by law (e.g., tax or accounting requirements).
Legitimate Interest: For business purposes such as service improvement, fraud prevention, or analytics, provided your rights are not overridden.

4. How We Use Personal Data

To provide and improve our services.
To respond to inquiries and support requests.
To send marketing communications (if consented).
To monitor website traffic and improve user experience.
To comply with legal and regulatory obligations.

5. Data Sharing

We do not sell personal data. We may share personal data with:

Trusted third-party service providers (hosting, payment processors, email systems, analytics).
Legal or regulatory authorities, if required by law.
Business partners in aggregated, anonymized form.

6. International Data Transfers

Your data may be transferred and stored outside the EU/EEA, including the United States. We ensure that adequate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.

7. Data Retention

We retain personal data only as long as necessary for the purposes stated above or as required by law.

8. Your GDPR Rights

As an EU/EEA resident, you have the right to: To exercise your rights, contact us at: info@discovermsps.com.

Access your personal data.
Rectify incorrect or incomplete data.
Erase your personal data (“right to be forgotten”).
Restrict or object to processing.
Data Portability: receive a copy of your data in a portable format.
Withdraw Consent: at any time, where processing is based on consent.
Lodge a Complaint with your local Data Protection Authority.

9. Security Measures

We use industry-standard security technologies (encryption, access controls, secure hosting) to protect your personal data against unauthorized access, loss, or misuse.

10. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects on individuals.

11. Changes to This Policy

We may update this GDPR Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date.