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MSSP DATABASE · VERIFIED MANAGED SECURITY PROVIDERS

Managed Firewall Providers: Verified Provider Data

DiscoverMSPs tracks providers offering managed firewall services: outsourced configuration, monitoring and maintenance of firewall infrastructure. Filter our verified data by pricing model, company size and location.

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THE BASICS

What is a managed firewall provider?

A managed firewall provider configures, monitors and maintains an organization’s firewall infrastructure on an ongoing basis, handling rule updates, patch management, traffic monitoring and incident response for perimeter and internal network security. Rather than assigning internal staff to manage firewall rules and monitor logs, organizations outsource this function to a specialist provider, either standalone or as part of a broader managed security services contract.

OVERVIEW

Choosing a managed firewall provider

Managed firewall services are often offered both standalone and as part of a broader MSSP contract. Confirm which model fits your existing security stack and whether the provider supports your specific firewall vendor.

  • Vendor firewall platforms supported (Fortinet, Palo Alto, Cisco, etc.)
  • Whether change management includes an approval workflow
  • Named response times for firewall-related incidents
  • Reporting and compliance documentation included
  • No clarity on which firewall vendors/models are supported
  • No defined change-management or rule-audit process
  • Vague “24/7 monitoring” claims with no response SLA
  • No references from businesses running similar infrastructure
SERVICES

Services offered by managed firewall providers

  • Firewall configuration and rule management across vendor platforms
  • 24/7 monitoring and alerting for firewall traffic and events
  • Patch and firmware management to close known vulnerabilities
  • Change management and rule audit processes
  • Next-generation firewall (NGFW) deployment and management
  • VPN and remote access configuration
  • Compliance reporting for PCI-DSS and similar frameworks
  • Incident response for firewall-related security events
WHO SHOULD USE THIS

Who should use this managed firewall data

  • Businesses without internal staff to manage firewall rules and patching
  • Firewall and network security vendors targeting managed providers for partner outreach
  • Compliance teams needing documented firewall change management for audits
  • Procurement teams comparing managed firewall providers on supported platforms and pricing
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DEFINITION

What a firewall does, and what managed adds

A firewall controls which traffic can pass between networks, and a managed firewall service keeps that control current for you.

NIST defines a firewall as a gateway that limits access between networks in accordance with local security policy. The key words are local security policy. A firewall protects only as well as its rules match how your business works today.

That is the work a managed firewall provider takes on. It writes and reviews rules, applies firmware updates, watches traffic and logs, and changes the setup when you add a site, a cloud service or a remote team. Next-generation firewalls also inspect applications and known threats, which adds more settings to keep current.

SERVICE MODELS

Fully managed, co-managed or monitoring only

Managed firewall services come in a few main models, and the difference is who is allowed to change the rules.

ModelWho changes the rulesFits
Fully managedThe provider makes all changes, on request or after its own reviewFirms with no network staff
Co-managedYour team and the provider share changes under an approval processFirms with network staff who want help with patching, nights and audits
Monitoring onlyYour team makes changes and the provider watches logs and alerts youFirms that want eyes on the firewall but keep control
Cloud firewall serviceThe provider runs firewall controls in the cloud for sites and remote usersFirms with many sites or a mostly remote workforce
BEFORE YOU SIGN

Before you hand over your firewall

Settle access, patching and exit terms before a provider takes over your firewall.

  • Ask for read access to your firewall logs and settings, even under a fully managed plan.
  • Agree how fast an urgent change is made, and who can approve it out of hours.
  • Ask how the provider tracks the Known Exploited Vulnerabilities catalog, which CISA keeps as the authoritative source of vulnerabilities exploited in the wild, and how fast it patches firewall flaws listed there.
  • Make sure admin accounts and configuration backups are handed back if you leave.
  • Check that the provider supports your firewall brand, or what it costs to replace it.
  • If you need more than the firewall watched, compare it with managed security monitoring.
SOURCES

Sources cited on this page

FAQS

Managed Firewall Providers: Verified Provider Data: FAQs

Straight answers about how the data is built, checked and delivered.

Typically firewall configuration, rule management, 24/7 monitoring, patch management and incident response. Exact scope varies by provider, confirm what’s included before signing.

Pricing depends on scope, user count and the service level you need, so get exact quotes from the providers on your shortlist rather than relying on averages.

Often, yes. Many MSSPs bundle managed firewall with broader managed security services, though standalone managed firewall providers also exist.

Common platforms include Fortinet, Palo Alto Networks, Cisco and Check Point, though support varies by provider. Confirm compatibility with your existing hardware before signing.

Many do, particularly for PCI-DSS and similar frameworks that require documented firewall change management. Confirm specific reporting capabilities directly with any shortlisted provider.

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