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Technology Data · 300+ categories Industry Data · 11 verticals Technographic DataSERVICES
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Which data do I need Listed MSPs Why choose us Build a segment Why it is normally slow Is the data good? FAQIT & CLOUD · TECHNOLOGY USERS EMAIL LIST
ServiceNow, Jira Service Management, BMC Helix ITSM, Freshservice & 20+ ITSM platforms segmented by platform, role, geography and purchase intent.
100 verified ITSM contacts. Delivered inside two business hours.
THERE IS NO PUBLIC TECHNOLOGY SAMPLE · NAMES, CONTACTS AND YOUR FILTERED COUNT COME WITH THE FREE SAMPLE
14 data points per contact, structured for CRM, ABM, sales engagement and marketing automation.
WHY ITSM PLATFORM DATA MATTERS
ITSM buyers are not general IT contacts. They are usually responsible for service reliability, incident response, employee support, change control, service request management, asset visibility, workflow automation and operational reporting.
A company using ServiceNow may have mature enterprise service management, IT operations and workflow automation needs.
A company using Jira Service Management may be closely connected to DevOps, software teams, incident response and agile service delivery.
A company using BMC Helix ITSM may be focused on enterprise IT service management, asset management, change management and service operations.
A company using Freshservice may be managing modern IT support, service desk workflows, asset management and employee experience. When your campaign knows which ITSM platform a company uses, your message becomes more relevant, aligning your offer with their service desk environment, IT operations maturity, integration needs and automation goals. This is why an ITSM software database is more useful than a broad IT list.
CUT BY FIELDS ON EVERY RECORD
CUT BY PLATFORMS COVERED
CUT BY WHO SHOULD USE THIS DATASET?
FIG. 1 The ways a technology user record can be segmented, as described on this page. Name the cut you need and a data specialist builds it into your free sample.
Filter by IT service management platform, region or company size and pull a clean list in minutes.
| Platform | List | Contacts | Companies | Coverage |
|---|---|---|---|---|
| ServiceNow ITSM | ServiceNow ITSM Users Email List | 40k | 8k | Global |
| Jira Service Management (Atlassian) | Jira Service Management (Atlassian) Users Email List | 15k | 3k | Global |
| BMC Helix ITSM | BMC Helix ITSM Users Email List | 9k | 1.8k | Global |
| Freshservice (Freshworks) | Freshservice (Freshworks) Users Email List | 5k | 1k | Global |
| ManageEngine ServiceDesk Plus | ManageEngine ServiceDesk Plus Users Email List | 6.5k | 1.3k | Global |
| Ivanti Neurons for ITSM | Ivanti Neurons for ITSM Users Email List | 4.5k | 900 | Global |
| Zendesk for IT | Zendesk for IT Users Email List | 12.5k | 2.5k | Global |
| SolarWinds Service Desk | SolarWinds Service Desk Users Email List | 2.5k | 500 | Global |
| SysAid | SysAid Users Email List | 3.8k | 760 | Global |
| TOPdesk | TOPdesk Users Email List | 17.5k | 3.5k | Global |
| Cherwell Service Management | Cherwell Service Management Users Email List | 4.5k | 900 | Global |
| InvGate Service Management | InvGate Service Management Users Email List | 2.3k | 450 | Global |
| HaloITSM | HaloITSM Users Email List | 3.6k | 725 | Global |
| NinjaOne | NinjaOne Users Email List | 4.8k | 950 | Global |
| GoTo Resolve | GoTo Resolve Users Email List | 1k | 200 | Global |
If your offer targets companies using ITSM, help desk or service management platforms, this dataset gives your team a more relevant starting point.
Choose whether you want to target companies using ServiceNow, Jira Service Management, BMC Helix ITSM, Freshservice, ManageEngine ServiceDesk Plus, Ivanti, Zendesk or TOPdesk. Then filter by ITSM, IT help desk, service desk, enterprise service management, IT o
Choose the contacts most relevant to your offer, such as CIO, IT Director, IT Operations Manager, ITSM Manager, Service Desk Manager, Infrastructure Lead, Help Desk Manager or Enterprise Service Management Lead.
Segment the data by industry, employee size, revenue range, geography and company type. Then use the final dataset for cold email, calling, LinkedIn outreach, ABM campaigns, partner recruitment, CRM enrichment, ITSM campaigns or market research. Why ITSM Platf
This dataset is best suited for B2B teams that need platform-specific IT service management and service operations targeting.
If your offer depends on knowing which ITSM platform a company uses, this dataset gives your team a more relevant starting point.
Step 1: Select Your ITSM Platform. Choose whether you want to target companies using ServiceNow, Jira Service Management, BMC Helix ITSM, Freshservice, ManageEngine ServiceDesk Plus, Ivanti, Zendesk or TOPdesk.
Step 2: Select Your Service Management Category. Filter by ITSM, IT help desk, service desk, enterprise service management, IT operations, asset management, change management or employee support workflows.
Step 3: Define Your Buyer Roles. Choose the contacts most relevant to your offer, such as CIO, IT Director, IT Operations Manager, ITSM Manager, Service Desk Manager, Infrastructure Lead, Help Desk Manager or Enterprise Service Management Lead.
Step 4: Apply Company Filters. Segment the data by industry, employee size, revenue range, geography and company type.
Step 5: Launch Targeted Outreach. Use the final dataset for cold email, calling, LinkedIn outreach, ABM campaigns, partner recruitment, CRM enrichment, ITSM campaigns or market research.
Straight answers about how the data is built, checked and delivered.
IT service management software users data is a verified B2B dataset of companies using ITSM, help desk, service desk, enterprise service management and IT operations platforms. It includes company details, decision-maker contacts, platform usage, industry, location and CRM-ready fields.
Yes. DiscoverMSPs can provide a ServiceNow customers database based on your target industry, geography, company size, job title and buyer role. This data is useful for ITSM consulting, workflow automation, integration, migration and managed service campaigns.
Yes. You can request companies using ServiceNow data for IT service management outreach, enterprise service management campaigns, ServiceNow consulting, app development, integration services and ABM targeting.
Yes. Jira Service Management users list data can help you reach companies using Atlassian-connected ITSM workflows for service requests, incident management, change management, DevOps support and IT operations.
Yes. BMC Helix ITSM customers list data can help vendors and consultants target companies using BMC Helix for IT service management, service desk operations, asset management, change management and enterprise service delivery.
Yes. Freshservice users contact data can help MSPs, SaaS vendors, consultants and IT service providers target companies using Freshservice for IT support, help desk workflows, asset management and employee service operations.
Yes, and the IT service desk software users list covers ServiceNow, Freshservice and Zendesk as well. A Microsoft SCCM users email list (now Configuration Manager) is also available. If the product is niche or legacy, the free 100-record sample shows how many companies we can confirm before you buy anything.
QUESTIONS THAT BRING BUYERS TO THIS PAGE, ANSWERED PLAINLY
An ITSM software users database includes companies using IT service management platforms such as ServiceNow, Jira Service Management, BMC Helix ITSM, Freshservice, ManageEngine, Ivanti, Zendesk or TOPdesk.
Yes. IT help desk software users list data can help vendors reach companies managing ticketing, service requests, employee support, incident queues, knowledge bases and service desk operations.
An IT directors contact database includes contacts responsible for IT service delivery, service desk strategy, IT operations, infrastructure, support workflows, enterprise technology and employee technology experience.
Yes. Enterprise service management users list data can help vendors target companies using ITSM platforms across IT, HR, facilities, finance, operations or other internal service teams.
Yes. DiscoverMSPs can help build an IT operations managers email list based on platform usage, geography, company size, industry, seniority and buyer role where available.
The data is usually delivered in CSV or Excel format and can be prepared for CRM, email outreach, sales engagement, ABM platforms or marketing automation systems.
Tell us the platform, the industry and the market. We send 100 verified records to judge before you buy.
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