Petra Technologies is a managed service provider founded in 1980, headquartered in Salem, Oregon, delivering managed IT, network security, and co-managed IT to small and mid-sized businesses across the Salem area. This verified DiscoverMSPs profile includes firmographics, service mapping, and compliance-ready contact data, cross-checked against public business records.
What does Petra Technologies do?
Petra Technologies is a managed service provider (MSP) that runs managed IT services, network security, and co-managed IT for small businesses with networks ranging from roughly 20 to 200 computers. The firm also delivers data backup and recovery, VoIP phone systems, disaster recovery planning, and proactive monitoring.
Founded in 1980 through the merger of two Salem IT firms, TTJ NetCom and Hicks Technology Services, Petra Technologies is headquartered in Salem, Oregon, and serves clients including accounting firms, glass companies, and restaurant management businesses. Sales, partnership, and channel teams use this MSP database record to segment Petra Technologies by service focus, territory, and buyer role.
Managed Service Provider: IT, Network Security & Backup Services
Core managed services and infrastructure capabilities:
- Managed IT: Proactive monitoring & support
- Network Security: Threat protection & monitoring
- Co-Managed IT: Support alongside internal teams
- Data Protection: Backup & recovery
- VoIP: Business phone systems
- Disaster Recovery: Planning & preparedness
- Client Dashboards: Real-time ticket & security status views
- Plain-Language Support: Jargon-free communication
Businesses searching for managed IT services Salem, an MSP serving small networks of 20 to 200 computers in Oregon, or plain-language IT support without jargon can use this same service scope, delivered by a team with roots tracing back over four decades in the Salem IT market.
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Company Overview: Petra Technologies’ Background
Headquartered at 2720 Commercial St SE, Suite 201, Salem, Oregon, Petra Technologies was formed in 1980 through the merger of two established Salem IT firms, TTJ NetCom and Hicks Technology Services, each with over 30 years of individual experience at the time. The firm moved into a larger Salem office in September 2025 and is led by CEO Chris Cummings, previously President, vCIO, and CSSA at TTJ NetCom.
Petra Technologies positions itself around plain-language communication, individualized service, and real-time client dashboards showing tickets, inventory, and security status. The firm serves small business networks ranging from roughly 20 to 200 computers, with named client examples including accounting firms, glass companies, and restaurant management businesses.
Petra Technologies vs. generic regional MSPs
- Formed through the 1980 merger of two established Salem IT firms with decades of combined history
- Real-time client dashboards for tickets, inventory, and security status
- Plain-language, jargon-free communication as an explicit service principle
- No specific vendor certifications or partner-tier badges confirmed on-site
- LinkedIn and site records show a minor ZIP code discrepancy (97305 vs. 97302)
Who Should Work With an MSP Like Petra Technologies?
Businesses researching how to choose a managed service provider, or looking for managed IT services in Salem and the surrounding Oregon market, typically fall into one of these groups. Vendors and channel teams researching the broader managed IT services landscape can also read Managed IT Services USA: The Complete Guide for US Businesses in 2026 on the DiscoverMSPs blog, used here as a deliberate fallback since no Oregon-specific guide currently exists.
How This Profile Was Verified
DiscoverMSPs cross-checks every listing against public business filings, the company’s own website, and LinkedIn, then applies a manual review pass on top of automated AI verification before publishing.