Arctic IT is a managed service provider (MSP) headquartered in Anchorage, AK, delivering managed IT support to small and mid-sized businesses across the AK area. This verified DiscoverMSPs profile includes firmographics and compliance-ready contact data, cross-checked against public business records.
What does Arctic IT do?
Arctic IT is a managed service provider (MSP) that runs managed IT support, network administration, and infrastructure management for small and mid-sized businesses in the AK area. The firm delivers helpdesk support, data backup, and cloud services under president & general manager Thomas Mercer.
Headquartered in Anchorage, AK, Arctic IT serves businesses across the surrounding region. Sales, partnership, and channel teams use this msp database record to segment Arctic IT by service focus, territory, and buyer role.
Managed Service Provider Capabilities
Core service capabilities:
- MSP Support: Helpdesk & network support
- Infrastructure: Server & network administration
- Data Protection: Backup & recovery
- Cloud Services: Cloud infrastructure support
- Cybersecurity: Endpoint & threat protection
- IT Consulting: Technology planning guidance
Businesses searching for managed IT services Anchorage or the AK area can use this same service scope, led by president & general manager Thomas Mercer.
Need a dedicated MSSP instead? Browse the MSSP database, or compare against the VARs database for hardware and vendor-partnership-led IT resellers.
Company Overview: Arctic IT’s Background
Headquartered at 11500 Sukdu Wy #150, Anchorage, AK 99515, United States, Arctic IT is led by President & General Manager Thomas Mercer. Specific founding year, certifications, and named industry specializations are not publicly disclosed and are not asserted here.
Arctic IT vs. generic regional MSPs
- Established presence serving the AK area market
- No named certifications or vendor partner-tier badges independently confirmed
- Founding year and named industry specializations not publicly disclosed
Who Should Work With a MSP Like Arctic IT?
Businesses researching how to choose a managed service provider (MSP), or looking for managed IT services in the AK area, typically fall into one of these groups. Vendors and channel teams researching the broader managed service provider (MSP) landscape can also read Managed IT Services USA: The Complete Guide for US Businesses in 2026 on the DiscoverMSPs blog, used here as a deliberate fallback since no AK-specific guide currently exists.
How This Profile Was Verified
DiscoverMSPs cross-checks every listing against public business filings, the company’s own website, and LinkedIn, then applies a manual review pass on top of automated AI verification before publishing.